young lives transformed, communities strengthened.

Since 1961, yourtown has been tackling the issues impacting the lives of young people in Australia.

While this year has been like no other, yourtown reached some important milestones within this reporting period.

"In a world of uncertainty, a resilient organisation will stay ahead of the curve and come out the other side stronger and ready for the next chapter."

- Tracy Adams

Chair and CEO’s message

In the past financial year we’ve delivered another record year of growth despite the challenging circumstances of the COVID-19 pandemic.

yourtown has provided the resources to address the escalating demand on our services which has been critical to children and young people in these uncertain times.

Our fundamental services have been enhanced through community funding support through higher than average Art Union Draw ticket sales, and additional government funding to allow us to offer greater accessibility to our services.

The impact of the pandemic on operations, earnings, and the outlook to continue to safeguard children and young people has not been compromised.

This report provides an opportunity to share our achievements and aspirations, and by doing so showcase our commitment to achieving our Mission.

Creating brighter futures

The pandemic has been a crisis of mental health and an economic challenge to the community.

yourtown continues to experience an increased demand for the many services we provide and we don’t expect to see a decline any time soon.

In 2019-2020 this included:

234,236 responses

Counselling and Support (Virtual Services) via Kids Helpline 24/7 service for Australia’s children and young people, Kids Helpline @ School, Parentline, Circles.

15,983 participants

Employment Services that give young people extra life choices and get them jobs through jobactive, Transition to Work, your job your way, Smart Skilled & Hired, Get Set for Work, and VTEC.

198 participants

Social Enterprises enable paid jobs for young people in areas such as construction, landscaping & asset maintenance to assist transitioning to open employment.

2,495 participants

Child & Family Services – Parenting, early childhood development, child mental health, education engagement, residential services for young families and families experiencing domestic violence, alcohol and other drugs program to support prisoners, programs specifically to assist Aboriginal and Torres Strait Islander Young Peoples.

The early months of March and April 2020 saw a sharp spike in demand of 40% for mental health counselling with Kids Helpline registering one contact every 60 seconds.

Together we’re making a difference

We are immensely grateful to our supporters, the investment of our governments and corporate partners and those who give generously via donor, bequest and workplace giving programs.

“It gave me confidence to keep trying.”

- Jarrod Clayton
yourtown Social Enterprise trainee

Our funding

Many of our programs are self-funded through our direct engagement with the broader community supporters who share our view that all children and young people should have opportunities and aspiration for a bright future.

This year, our revenue increased to $109M, the third year in a row that we have achieved a revenue in excess of $100M.


Total revenue

Art Unions
Rendering of Services
Government & Other Grants
Philanthropic & Corporate Income
Interest & Other Income


How we spent our revenue

Client Services
Art Union Prizes
Art Union Marketing & Administration
Corporate Administration
Retained Surplus
Fundraising other than Art Union


Our Art Unions are the main source of funding for yourtown services delivered at community and national levels. We are one of the largest and longest running charitable Art Unions in Australia.

Demand for our luxury Prize Homes and prestige Car Draws has remained strong during the pandemic, driven by ticket buyers dreaming of having financial freedom into the future as well as a belief in supporting others.

“I thought I’d buy tickets with yourtown when I saw that beautiful home on TV, never thinking I would actually win, let alone move states with the family to start a new life in Queensland. I can’t believe I actually won.”

- Kelly
Draw 490 Winner

Download the full report

Read all the stories and learn more about our achievements for 2019-2020 - download our full Annual Report here!