yourtown's mission is to enable young people, especially those who are marginalised and without voice, to improve their quality of life.
Since 1961, we've been changing lives by tackling the issues impacting young people in Australia.
Today, these include mental health and unemployment, and issues like domestic and family violence.
We work with young people to find jobs, learn skills, become great parents, and live safe, happy lives.
Chair and CEO’s message
The past financial year has been one of our busiest yet and we have endeavoured to capture as much of that activity as possible in this report.
We have increased our reach, with the launch of new programs like your job your way and the Early Childhood Development Program, renewed our approach for others like San Miguel Family Centre, and expanded our footprint in areas where young people are most disadvantaged.
The number of our generous supporters has grown, our engagement with stakeholders has been enhanced resulting in more funding and new partnerships, and our financial position remains strong.
In addition to our direct service work, we continued to make great progress with our advocacy by providing a national voice for young people to ensure they are valued, their human rights respected, and their needs and issues acknowledged in social policy.
We are responsive to change. Our challenge this year has been to ensure greater accessibility to our services and we continue to develop resources that make a real difference.
We continue to build on the confidence our supporters and the community have in us. To our supporters, stakeholders and all of those who have engaged with our organisation over the past 12 months, thank you.
In 2018-2019 yourtown provided more than 189,000 contacts as well as providing individual support to 17,914 children, young people and families.
189,157 supported by
Counselling and Support via Kids Helpline’s 24/7 service for children and young people in Australia, Kids Helpline @ School, Parentline for parents and carers, and face-to-face support.
5 most common reasons children and young people sought help in 2018
8 MILLIONTH call for help answered by Kids Helpline
In November 2018 Kids Helpline responded to its 8 millionth request for help from a young person in Australia!
Children and young people contact Kids Helpline about a diverse range of issues. But every day around 380 attempted contacts to Kids Helpline go unanswered.
In the 2018-19 financial year, Kids Helpline was 80% funded by the yourtown Art Union, donations and corporate support. Federal and State Governments funded 20%.
Our ongoing challenge is to raise funds to not only sustain these service levels, but to grow them to fill the enormous gap of unmet need.
Together and by association, yourtown could not do its work without the continued support of the community.
We are immensely grateful to our supporters, the investment of our governments and corporate partners, and those who give generously via donor, bequest and Workplace Giving programs.
yourtown received $4.3M in donations through its campaigns from community and corporate fundraising activities (not including the Art Unions).
"I had been buying yourtown Art Union tickets for some time, as I strongly believe in giving kids a helping hand in life - I certainly didn't expect to win!"
Each year, we run 10 high-end luxury home Art Unions and 6 prestige Car Draws in line with government regulation and professional principles and standards of fundraising practice.
With the increasing cost of purchasing our Prize Home properties, costs associated with runnng luxury Prize Home Art Unions are higher than other fundraising activities.
This year, we were pleased to achieve a net income of $24M with $20M contributing to our services for young people.
Along with celebrity interior designer and ‘The Block’ judge Darren Palmer and external tradespeople and suppliers, the 2018 Christmas Prize Home gave unemployed young people paid work opportunities through yourtown’s Social Enterprises.
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