yourtown is a charity with services young people can access to find jobs, learn skills, become great parents and live safe happy lives.
Since 1961, we've been tackling the issues impacting young people in Australia.
Today, these include mental health and unemployment, and taking on issues like domestic and family violence.
Chair and CEO’s message
There can be no perfect science when it comes to delivering services, however we can and do aspire to excellence.
Our focus continues to be on ensuring that the programs and services we deliver to children, young people and families are relevant, welcoming and inclusive, and most importantly deliver results.
The high demand for many of our services, including Kids Helpline, has meant that we need to find ways to extend and expand our reach to the most vulnerable in our communities. Achieving adequate financial resources is crucial to creating a sustainable future.
In addition to our direct service delivery, advocacy remains a key priority for us, giving voice to those who may not otherwise be heard.
We never take for granted that our work is made possible by the community and once again this year we have seen strong support for our Art Unions, from corporate supporters and through our fundraising programs.
We hope you enjoy reviewing this year’s Annual Report. We look forward to sharing with you the progress of our new initiatives and we thank you for your ongoing support.
yourtown received close to 200,000 contacts from those reaching out for help in 2017-18. These included:
180,177 supported by
Counselling and Support via Kids Helpline’s 24/7 service for children and young people in Australia, Kids Helpline @ School, Parentline for parents and carers, and face-to-face support.
5 most common reasons children and young people sought help in 2017
202 supported by
Services specifically for Aboriginal and Torres Strait Islander Peoples that create job options and education opportunities.
Estimate based on available data. Contact numbers for Kids Helpline and Parentline may include contacts by the same individual more than once. Participation numbers for our other services are usually per individual only, although individuals may have contact with the service more than once or access more than one service.
We are enormously grateful for the generous and collaborative relationships we enjoy with supporters who engaged with us throughout the year.
Our work is predominantly funded by one of the largest and longest running charitable Art Unions in Australia. We are immensely grateful to our supporters, the investment of our governments and corporate partners, and those who give generously via donor, bequest and Workplace Giving programs.
yourtown received $3.6M in donations through its campaigns from community and corporate fundraising activities (not including the Art Union), which means 81% of these funds go directly to the services we provide.
"Buying a ticket has changed my life but I'm glad to think I helped others in some way as well."
This year we ran 10 high-end luxury house and five prestige car Art Unions in line with government regulation and professional principles and standards of fundraising practice.
With the increasing cost of purchasing our Prize Home properties, costs associated with running luxury Prize Home Art Unions are higher than other fundraising activities.
This year we were pleased to achieve a net income of $25M with $19.5M contributing to services for young people.
"It's a great feeling to help people who are struggling to do something they may not have previously been able to do."
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