Job Training and Employment

yourtown works with government agencies, businesses and organisations to offer personalised attention to young people who need skills, training and employment to create brighter futures.

Young people are among the most disadvantaged in the labour market and make up the largest proportion in long-term unemployment compared to other age groups. yourtown is tackling this issue by being part of the solution, getting results.

Who we help

From 1 July 2015, we commenced a partnership with MAX Employment, a highly successful provider of Employment Services and Australia's largest.

This has allowed us to expand our Employment Service to more sites in South East Queensland, Western Sydney and Northern Adelaide and introduce our services in the Hunter Valley and Tasmania. We now operate as a sub-contractor for the Federal Government’s jobactive service in 26 sites across Australia.

We provide free recruitment services for young people aged up to 30 years, specialising in filling entry level and semi-skilled positions and help employers source, evaluate and place qualified candidates for positions.

This year, over 19,000 young people were assisted by the program with close to 6,000 placed into employment.

“The partnership with MAX has allowed us to take our face to face services to more young people than ever before, and to more of the most disadvantaged communities in Australia.” 

- Brendan Bourke
Head of Client Services

A job that fits

When Kerri was referred to the yourtown Employment Service, she had no job, was experiencing family conflict and was worried about having somewhere to live.

Kerri had been sharing a rented home but had just learnt this was up for sale. She worried she would soon have to find somewhere else to live, pay the cost of moving and pay higher rent, something she could not afford.

Our Employment Team made it a priority to find Kerri a job. She had thought hard about what she wanted to do in life and that was horticulture. She loved working outdoors and had tried to get work but “was getting nowhere”.

The Employment Team found her a place in a Certificate III in Horticulture, which she completed with flying colours. Soon after, an opportunity came up with MLK Cleaning that was right up Kerri’s alley. The job involved grounds maintenance, including mowing, turfing and trimming. The team knew Kerri was the right person for the job and she was. Kerri was soon at work and loving it!

“We go into Housing Commission houses and fix, repair and tidy up the yard and make it all good again for the next people who live there and deserve to have a welcoming environment.

"This job fits perfectly with who I am and I fit in with the people working around me. That can sort of be hard to do in life. It means the world.”

- Kerri

Allen from MKL Cleaning said he’s more than glad to have Kerri on board.

“She’s keen and works hard, does a great job and has a happy outlook. She wishes everyone a good morning and just has a great attitude to work. I’m more than happy that she’s come to work for us.” 

- Allen

Who we help

In March and April 2016, we opened 12 Transition to Work sites located in some of Australia’s most disadvantaged regions: Mid North South Australia, Brisbane South East, Ipswich, South West Sydney and Greater Western Sydney.

Young people aged 15-21, who have not finished year 12, gain the skills, motivation and attitude to succeed in the workplace. We build industry awareness and understanding, and help young people develop the qualities that employers want. We do this by offering:

  • training to develop core capabilities and understand workplace expectations
  • workshops that improve interpersonal skills, teamwork and workplace communication
  • personal development through individual and group mentoring.

TTW provides an alternative to Employment Services (jobactive) for young people and provides an individually tailored approach to gaining skills and experience for entering the workforce.

TTW is funded by the Federal Government.

In 2016, 540 young people have started with TTW and over 100 young people have got jobs or gone on to further education.

TTW uses yourtown’s extensive experience and expertise in strength based youth focused services.

Torey

Transition to Work Client

Torey’s story

“I really don’t know where I’d be if I hadn’t found yourtown. I think I’d be on the street.”

- Torey

When Torey was 16 years old she began taking drugs.

“I really don’t know where I’d be if I hadn’t found yourtown. I think I’d be on the street.” 

- Torey

Then Centrelink referred Torey to yourtown.

“I was on drugs for three years and coming here helped me a lot. Tanya’s been there the whole way through it. She helped me a lot. Got me into counselling. She was sort of like a mother figure for me. I don’t really talk to my family. I’ve been drug free for a year now.

My anxiety is through the roof – I’m really nervous and stuff. I’ve gone into work and I’ve left so many good opportunities because I’d freak out. I felt I’m not good enough for anything. Why would they want me? Tanya has been helping me through all of this.

She’s helped me get some volunteer work to calm my nerves and get me used to people, be less anxious, feel more confident.

I know these are little steps but I’d really like to work and I think I’m ready to try and do this.

"I really don’t know where I’d be if I hadn’t found yourtown. I think I’d be on the street.”

—Torey

Torey’s story

“I really don’t know where I’d be if I hadn’t found yourtown. I think I’d be on the street.”

- Torey

When Torey was 16 years old she began taking drugs.

“I really don’t know where I’d be if I hadn’t found yourtown. I think I’d be on the street.” 

- Torey

Then Centrelink referred Torey to yourtown.

“I was on drugs for three years and coming here helped me a lot. Tanya’s been there the whole way through it. She helped me a lot. Got me into counselling. She was sort of like a mother figure for me. I don’t really talk to my family. I’ve been drug free for a year now.

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Who we help

Over 2,500 young people have benefited from paid work experience through our enterprises over the last 16 years. Young people need to learn what is expected of them in the workplace. On-the-job training gives them a supportive environment to develop these skills.

Trainers provide young people with vocational skills and knowledge. They also take on the important role of mentor, encouraging young people to adopt positive work attitudes, habits and personal behaviours required for future employment.

Our Youth Workers provide additional assistance, offering individual support alongside life skills and personal development training. Young people also receive the help needed to transition to ongoing employment.

The enterprises operate in Queensland, New South Wales and South Australia.

They are funded by yourtown and fee for service contracts.

This year, 162 young people received paid employment to complete projects that included residential house construction, landscaping, fencing, grounds maintenance and graffiti removal.

Chris

yourtown Enterprises Client

It gave me confidence to keep going

Chris was having a hard time getting a job and finding things were tough. He came to yourtown and was employed to work on a number of Enterprise projects that included grounds maintenance in the suburbs of Western Sydney.

Our Enterprise Trainers and Youth Worker helped Chris work on his mental health, learn new skills and gain work experience.

Slowly, Chris’ confidence grew as he learned how to use various work tools, build his communication skills and achieve goals he set out to do.

Within six months of working with yourtown Enterprises, Chris was able to obtain his learners and then provisional drivers license and budget to buy his first car. Knowing what he could achieve once he set his mind to it, Chris is now more confident, believing he can achieve and transition to ongoing employment.

“I was able to achieve so much within six months with the help of my trainer and youth worker. It gave me the confidence to keep going, set new goals and keep pushing myself.”

- Chris
03 What we do